Returns & Exchanges
At Nano-treat, we stand behind the science of our skincare; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. We ensure a seamless process to help you find the perfect treatment for your unique skin needs.
Initiate Your Request
Log into your Nano-treat account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the products in their original packaging, ensuring all protective seals are intact and including the printed return form inside the box.
Ship the Product
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 business days.
Quality Inspection & Refund
Once our lab team verifies the returned items, we will process your refund to the original payment method or issue store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing